Last updated: June 30, 2026
Truebe is a product of Foodbe LLC ("we," "us"). This policy explains what data the Truebe WordPress plugin and the truebe.io website handle, and what we do and do not collect.
The Truebe plugin runs on your own WordPress server. Your documents, your questions, and your approved answers stay in your own WordPress database. We do not collect, store, or have access to them.
You connect the plugin to your own account with an AI provider (OpenAI or Anthropic) using your own API key. When you upload a document, its text is sent to that provider, under your key, so it can draft question-and-answer pairs. This happens only during document processing. No data is sent to the AI provider when a visitor asks a question. The provider's handling of that data is governed by its own terms and privacy policy.
If you connect a Truebe account, the plugin contacts truebe.io in three cases:
No document text, questions, answers, or visitor data is ever sent to truebe.io. We use the site URL and token only to manage your account and verify your subscription.
We do not collect your uploaded documents, your fact library, your visitors' questions, or your visitors' personal information. We do not sell data. We do not use your data to train AI models.
If you contact us through a form on truebe.io, we receive the information you submit (such as your name, email, and message) so we can respond. We use it only for that purpose.
You control what you upload and approve. You are responsible for ensuring you have the right to process the documents you upload, and for complying with any privacy laws that apply to your business and your visitors.
We may update this policy. When we do, we will change the "last updated" date above.
Questions about this policy: admin@foodbe.ai